Shipping policy
Last updated: February 01, 2026
At Gallery Streetwear, we’re committed to getting your order to you quickly, securely, and affordably—whether you're shopping locally in Kelowna, across Canada, the United States, or internationally.
Shipping Locations
We currently ship across Canada, the United States, and to select international destinations.
All orders are shipped from our physical storefront in Kelowna, British Columbia, Canada.
Order Processing Time
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Orders are processed within 1–3 business days, excluding Canadian statutory holidays.
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Orders placed after 2:00 PM PST are processed the next business day.
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During major sale events or holidays, processing times may extend to up to 7 business days.
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Orders are not processed or shipped on weekends or holidays.
Shipping Rates & Free Shipping
Shipping rates are calculated at checkout based on destination, weight, and selected service.
All prices are listed in Canadian Dollars (CAD).
Canada
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Standard Shipping (3–9 business days): $17.00 CAD
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Free Tracked Shipping: Orders over $175.00 CAD (before tax and discounts)
United States
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Standard Shipping (4–8 business days): $25.00 CAD
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Free Tracked Shipping: Orders over $250.00 CAD (before tax and discounts)
International Shipping
We ship to select countries, including (but not limited to):
United Arab Emirates, Austria, Australia, Belgium, France, Germany, Italy, Japan, South Korea, Netherlands, Spain, Switzerland, United Kingdom, and more.
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Transit Time: Displayed at checkout
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International Flat Rate (where applicable): $55.00 CAD
Final shipping costs are calculated at checkout based on weight and destination.
Customers are responsible for all customs duties, import taxes, and brokerage fees charged by their country.
Estimated Delivery Times
Delivery times are estimates and may vary due to carrier delays, customs processing, weather conditions, or high-volume periods.
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Canada: 2–7 business days
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USA: 5–10 business days
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International: Displayed at checkout based on destination and service selected
Tracking Your Order
Once your order ships, you’ll receive an email confirmation with a tracking number.
Tracking information may take up to 24 hours to update after shipment.
Local Pickup – Kelowna, BC
Free in-store pickup is available at checkout.
Pickup Location:
588 Bernard Ave
Kelowna, BC, Canada
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Pickup orders are typically ready within 24–48 business hours
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You’ll receive an email notification when your order is ready
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No tracking numbers are provided for local pickup orders
Lost, Delayed, or Returned Packages
Gallery Streetwear is not responsible for:
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Carrier delays
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Customs processing delays
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Incorrect or incomplete shipping addresses provided at checkout
Please double-check your shipping details before placing your order.
If your package is delayed or missing, contact us promptly, and we’ll assist in working with the carrier where possible.
Questions or Support
If you have any shipping questions or concerns, we’re happy to help.
Email: info@gallerystreetwear.ca
Phone: 250-215-1412
In-Store: 588 Bernard Ave, Kelowna, BC, Canada